Privacy Policy
Last updated:
1. Introduction
SaveMeHours is operated by Zenixr, LLC ("we," "our," or "us"), the data controller for the information described here. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, and purchase or download our digital products.
By using SaveMeHours, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Information you provide
- Account information (name and email address).
- Order information — the products you buy, coupons used, and your purchase and download history.
- Messages you send us through the contact form or support.
Payment information
Payments are processed by Stripe. Your card number is entered on Stripe’s secure checkout and is never stored on our servers. We receive only a confirmation of payment and limited details such as the last four digits and card brand for your receipt.
Information collected automatically
- Device and browser information.
- IP address and approximate location.
- Usage data (pages visited, products viewed, referrer).
- Cookies and similar technologies — see our Cookie Policy for the full list.
3. How We Use Your Information
We use the information we collect to:
- Process your orders and deliver your digital downloads.
- Provide access to your purchases and order history.
- Manage your account and authenticate your logins.
- Provide customer support and handle refund requests.
- Send service-related communications (receipts, download links, account notices).
- Detect and prevent fraud, abuse, and unauthorized sharing.
- Understand and improve the Service (only with your consent for analytics).
4. Data Sharing
We do not sell your personal information. We share data only with service providers that help us operate, and only as needed:
- Stripe — payment processing.
- Hosting and storage providers — to run the site and serve your downloads.
- Analytics providers (PostHog, Google Firebase) — only if you consent to analytics cookies.
- Law enforcement or regulators when required by law.
All providers are bound by data-protection obligations.
5. Data Retention
We retain your account and order records for as long as your account is active and as needed to provide downloads, support, receipts, and to meet legal, tax, and accounting obligations. You can delete your account at any time from Account Settings; some transaction records may be retained where the law requires.
6. Your Rights
Depending on where you live, you have the right to:
- Access the personal data we hold about you.
- Correct inaccurate data.
- Delete your account and associated data.
- Export your data in a machine-readable format.
- Withdraw analytics consent and opt out of marketing communications.
To exercise any of these, contact us at [email protected].
7. Security
We use industry-standard measures including encryption in transit (TLS) and access controls, and we rely on Stripe’s PCI-compliant infrastructure for payments. No method of transmission or storage is 100% secure, but we work to protect your information.
8. Children
The Service is not directed to children under 16, and we do not knowingly collect their personal data. If you believe a child has provided us information, contact us and we will delete it.
9. Contact Us
Questions about this Privacy Policy? Contact us at [email protected] or through our Contact page.